Office of the Ombudsperson 2025 Annual Report

Always
a safe
first step

The Office of the Ombudsperson is ADB’s designated confidential, informal, impartial, and independent resource for workplace concerns. We listen, help people think through challenging situations, facilitate difficult conversations when appropriate, and support early resolution before issues become formal disputes.

Message

2025
at a glance

OOMP compiles aggregate data and other findings to identify and analyze trends and problem areas that may require attention. This allows us to have a good sense of the “pulse” of the organization to raise awareness around underlying systemic issues embedded in our organizational culture.

417

Cases

12% decrease from 2024

65%

initiated by women

76%

originated from ADB headquarters

41%

raised by technical local staff

35%

initiated by new staff (0–5 years tenure)

2,160

Issues

18.2% increase from 2024

  • 25%Organizational climate
  • 25%Supervision-related
  • 19%Peer and colleague relationships
  • 14%Safety, health, and physical environment

Issues rarely occur in isolation.

Data Speak

Chapters

  1. 01 / Message from the Office of the Ombudsperson
  2. 02 / Data Speak An analysis of cases in 2025
  3. 03 / Case Studies Stories of ADB personnel
  4. 04 / Notes to Management Insights to improve ADB as an organization
  5. 05 / Knowledge Sharing Empowering the ADB community

Confidential Informal Impartial Independent

Let's Talk

Always a safe first step
for members of the ADB community

ABOUT US

Acknowledgments

Project LeadAnje Schubert AdvisorWayne Blair Project CoordinatorArlene Pantua WriterUzma Gilani Creative LeadEdzelle Peña Data ScientistKatherine Poblete Promotions LeadErwin Siron Administrative SupportMarie Bernadette Villamin Graphic DesignerRoss Laccay CopyeditorJoy Quitazol-Gonzalez